Your privacy and security are important to us. Because we gather certain types of information about JAM Durham Region members, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it. Questions regarding this statement should be directed to customer service email account.
Information Collection and Use
JAM Durham Region is the sole administrator of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement without the consent of the user (except as required by law or in the case of imminent physical harm to the user or others). JAM Durham Region collects information from our users at several points on our website. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
JAM Durham Region User Profile
JAM Durham Region will collect and use user details for billing purposes, to anticipate and resolve problems with your service, or to create and inform you of products and services that better meet your needs. You may opt out of promotional emails, but you will still receive league updates and changes via email. JAM Durham Region is not liable to users who intentionally provide incorrect email addresses. User profile passwords are encrypted to industry standard. No credit card information is stored.
Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Links
This web site contains links to other sites. Please be aware that JAM Durham Region is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Email Newsletters and Marketing Communications
When a user creates a JAM Durham Region profile, they may choose to opt-in or out of marketing communications. If they chose to opt-in, all marketing communications include an option to opt out. If a user chooses to opt out of email newsletters and marketing communications, JAM is not liable for any disruption in league services that may result due to missed communication.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postal code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Cookies
We use cookies to record session information, such as items that you add to your JAM shopping cart when you register for programs, leagues, events, or tournaments and to help you enter your user profile password less. "Cookies" are small files placed on your hard drive that assist us in providing these services to you.
Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. Personal information collected on JAM Durham Region is stored in a secure operating environment that is not available to the public. We always use industry-standard encryption technologies when transferring and receiving sensitive consumer data (such as credit card numbers) exchanged with our site. Credit card information is not stored in our database.
If you have any questions about the security at our website, you can send an email to customer service email account.
Legal Requests & Emergencies
We cooperate with law enforcement inquiries and demands for information that are made under force of law. Therefore, we may provide personal information to law enforcement agencies in what we believe to be emergency situations, we may provide personal information where required by statute, court order, legal process or lawful authority, and we may provide it to our legal counsel in connection with the foregoing.
Things you should not do at our site
Do not use any of our web based to software to market competing products. That is a total weasel move. We welcome the competition, but not at the expense of the annoyance it causes our members. Don't email people in our system about anything non-league related with our their prior consent. Faliure to not be a weasel will result in you losing user priviledges, ejection from current and future JAM programs, and in some cases, a lot of legal fees defending yourself in court.
Correction/Updating Personal Information
With the JAM Durham Region User Profile, if personally identifiable information changes (such as your email address), the user is responsible for making these changes him or herself. This can be accomplished by logging into to your profile and using the "edit profile" option.
Choice/Opt-Out
Users who no longer wish to receive our marketing communication emails may opt-out of receiving them by following the unsubscribe instructions provided in the email.
Those users, however, may still receive league-essential emails that are of business to consumer nature, including, but not limited to, schedule, venue, rule changes, and disciplinary notices.
If you have any issues unsubscribing through the automated process we include in our emails, please accept our apologies and contact us so we can remove you manually in a very timely manner. Please just email customer service account and be sure to include the email address to which you are receiving our communications.
Notification of Changes
If we decide to change our privacy policy, we will post those changes at your player profile page so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.